Sheraton Imperial Kuala Lumpur Hotel Room photo

Sheraton Imperial Kuala Lumpur Hotel Skyline photo

Sheraton Imperial Kuala Lumpur Hotel Interior photo

Key details

About the Hotel

Jalan Sultan Ismail, Kuala Lumpur, 50250

Close to the Petronas Twin Towers

Great

8.4

7.9

/10

4.5

3.6

Loved by Sheraton Imperial Kuala Lumpur Hotel guests

Magnificent lobby

Renovated rooms

Complete amenities

Good breakfast

Attentive staff

"Big room and comfortable beds."

Charlotte from Denmark

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"The breakfast buffet is the best I've seen with an international selection."

Selvan

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"The rooms are spacious, newly renovated."

N.Ellis

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Offering a restaurant and a gift shop, the 5-star business Sheraton Imperial Kuala Lumpur Hotel lies in Bukit Bintang with everything fancy in store for you, about 25 minutes' walk from the lively Petaling Chinatown Street Market and 1.4 km from the modern concert venue "Petronas Philharmonic Hall". Located in the vicinity of Petronas Twin Towers, this 38-storey hotel comprises 420 rooms and 3 restaurants.

Location

The exclusive hotel offers an excellent location a stone's throw from Quill City Mall. The fantastic Sheraton is also approximately 400 metres from Klang River.

Guests might as well enjoy proximity to KL Forest Eco-Park, which is nearly 10 minutes' walk away. A family vacation to Kuala Lumpur will become more exciting if you visit the indoor Berjaya Times Square Theme Park lying 2.2 km from the property.

Sheraton Imperial Kuala Lumpur Hotel is located in the immediate vicinity of Ampang Park train station, while Sekolah Khas Kampung Bharu bus stop is merely 400 metres away.

Rooms

The air-conditioned rooms are fitted with air conditioning; such modern facilities as a flat-screen TV with satellite channels, and include private bathrooms with a bidet, a walk-in shower, and a separate toilet. In addition, there is a refrigerator and kitchenware for self-catering purposes. The separate bedrooms are appointed with a wardrobe. The Sheraton Kuala Lumpur offers rooms which overlook the city.

Eat & Drink

Guests can taste international dishes at Pavillions restaurant looking out onto the city. Also, the hotel features a lounge bar. It also treats guests to signature cocktails. You can try Chinese cuisine in a restaurant which is located very close by.

Leisure & Business

An outdoor swimming pool as well as a gym facility highlight the Sheraton. Such spa facilities as a steam room, a hot tub, and a sauna are available on site.

“In my opinion, this hotel truly shines with its impressive culinary offerings, especially the live cooking stations at Essence. Its location across from Quill City Mall and proximity to the Petronas Towers make it ideal. The redesigned event facilities and the Mandara Spa add to its appeal, making it an excellent choice for both leisure and business.”

James DavidEditor-in-Chief at 5starhotels

Location: Great

8.8/10Review score

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Highlights from guests

DiningBreakfast Variety

The breakfast buffet offered a wide variety of options. There were Western and local dishes to enjoy each morning.

Satwant from Singapore

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Room FeaturesSpacious Comfort

The room was huge with a separate walk-in wardrobe. The Sheraton-style bed and bedding materials were so comfortable.

Mike from Malaysia

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BathroomRain Shower

The spacious bathroom featured a separate rain shower and bathtub. Water pressure was acceptable.

Khizer from Pakistan

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Guest ParkingExcellent Valet

Driving here was easy. The valet service was excellent, making arrivals and departures seamless.

Evelyn from Canada

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Choose your preferred room category

Choose from double rooms, family suites, and luxury options with breakfast, flexible cancellations, and exclusive offers

Twin Room KL Tower View
2 persons
36 m²
2 Single beds
Air conditioning
Bathtub
room details
2 Twin or Single Beds City View Room
2 persons
42 m²
2 Single beds
Air conditioning
Bathtub
room details
King Room KL Tower View
2 persons
42 m²
1 King-size bed
Air conditioning
Bathtub
room details

Show all rooms

Calendar with prices and room availability

Search your travel dates to view current prices and available rooms

Hotel amenities and facilities

Each 5 star hotel provides luxury amenities designed for comfort and memorable stays

Facilities: Great

8.4/10Review score

General

No smoking on site
Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Barber shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Shops/Commercial services
Welcome drink

Dining

Restaurant

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Spa & wellness centre
Sauna
Steam room
Back massage
Head massage
Full body massage
Foot massage
Pool with view

Room features

Air conditioning
Mini-bar
Sitting area
Dressing area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Rollaway beds

Bathroom

Separate tub and shower
Free toiletries
Bathroom telephone
Sink

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Sheraton Imperial Kuala Lumpur Hotel offers a delightful array of dining options, merging local and international flair in inviting settings. From the all-day dining at Essence to the refined flavors of Celestial Court, each venue provides a unique culinary experience perfect for families, couples, or solo travelers seeking comfort and authenticity.

Sheraton Imperial Kuala Lumpur Hotel Restaurant photo

Essence

Malaysian and International

Ambiance

Family-friendly, traditional yet modern with a cozy dining area

Key Offerings

A diverse selection of decadent dishes prepared with fresh ingredients, showcasing Malaysian favorites and international classics.

Reservation

06:00 - 23:00 daily

Celestial Court

Cantonese and Chinese

Ambiance

A blend of family-friendly warmth with traditional touches in a modern setting

Key Offerings

Signature Cantonese dishes and exquisite Chinese fare, highlighting culinary craftsmanship in a sophisticated environment.

Reservation

Recommended

Lunch: 12:00 - 14:30, Dinner: 18:30 - 22:00 (Tuesday to Sunday, with Saturday and Sunday lunch opening at 11:00)

Pavillions Lounge

Malaysian and International

Ambiance

Relaxed and inviting, great for casual gatherings with a modern touch

Key Offerings

A delightful selection for brunch, lunch, dinner, and afternoon high tea, along with an enchanting cocktail hour experience.

Reservation

09:00 - 00:00 daily

Sheraton Imperial Kuala Lumpur Hotel Location

Jalan Sultan Ismail, Kuala Lumpur, 50250

Map view

City landmarks

Event hall

Petronas Twin Towers

1.53 km

Mall

Suria KLCC

1.93 km

Landmark

Dataran Merdeka

1.57 km

Park

KLCC Park

2.25 km

Mall

Chinatown

1.82 km

Market

Central Market

1.91 km

Aquarium

Aquaria

1.95 km

Museum

Islamic Arts Museum Malaysia

2.28 km

Mosque

National Mosque of Malaysia

2.14 km

Landmark

Sultan Abdul Samad Building

1.59 km

Monument

National Monument

2.15 km

Stadium

Stadium Negara

2.07 km

Stadium

Merdeka Stadium

2.14 km

Event hall

Putra World Trade Centre

1.95 km

Event hall

Kuala Lumpur Convention Centre

1.82 km

Landmark

Jalan Masjid India

960 m

Nearby

Brickfields

'Torana' Gate

430 m

Restaurants

Villa Danieli

30 m

Jalan Sultan Ismail Sheraton Imperial Kuala Lumpur Hotel

Pancake House International

50 m

Unit No G- 05 & Al-Fresco 3a

Celestial Court

120 m

Jalan Sultan Ismail Sheraton Imperial Kuala Lumpur Hotel

2OX Two Ox

160 m

56G Jalan Doraisamy The Row

Emily's Steakhouse Kuala Lumpur

170 m

Ground Floor

Red Lobster Malaysia

490 m

G-01 & 02 Jalan Sultan Ismail Quill City Mall

Peter Hoe Cafe

270 m

Jalan Doraisamy 56-1 ,1st Floor The Row KL

The Row

160 m

22 _ 64 Jalan Doraisamy

BacchUS Wine Bar

170 m

52 Jalan Doraisamy

Mojo Restaurant & Bar KL

200 m

No. 42 Jalan Doraisamy Asian Heritage Row

Explore Kuala Lumpur

Petronas Twin Towers

19 minutes' walk

Iconic skyscrapers offering breathtaking views and an interactive sky bridge. Great for photography and unique experiences.

Dataran Merdeka

19 minutes' walk

Historical square celebrating Malaysian independence, surrounded by colonial architecture. Hosts events and local celebrations.

KLCC Park

30 minutes' walk

Urban park with beautifully landscaped gardens, a lake, and walking trails. Ideal for family picnics and relaxation.

Chinatown

25 minutes' walk

Vibrant cultural district known for street food, markets, and temples. Perfect for exploring local cuisine and culture.

Bike Rentals at Titiwangsa Lake Gardens

10 minutes' drive

Bike rental services available for exploring scenic lake gardens. Great for families and outdoor enthusiasts.

Spa at Essence Restaurant

2 minutes' walk

Relaxing spa services located in the hotel. Enjoy rejuvenating treatments for solo travelers and couples.

Villa Danieli

1 minute' walk

Italian dining with an elegant atmosphere, serving classic pizzas and pasta. Perfect for casual family dinners.

Celestial Court

2 minutes' walk

Cantonese cuisine in sophisticated quarters, famous for dim sum and seafood specialties. Reservations recommended.

Pancake House International

1 minute' walk

Casual haven for pancake lovers, offering sweet and savory options. Great for breakfast or a quick snack.

Pavilion's Lounge

2 minutes' walk

Chic lounge with live music and a sophisticated vibe. Perfect for after-dinner drinks and relaxation.

Central Market

25 minutes' walk

Cultural marketplace showcasing local artisans, crafts, and performances. Family-friendly with fun activities.

Getting around

City Centre
Kuala Lumpur 33 min · 2.7 km
Airports
Sultan Abdul Aziz Shah (SZB) 41 min · 26.7 km
Kuala Lumpur International (KUL) 95 min · 62.9 km
Train
Ampang Park Station 26 min · 2.1 km
Old Kuala Lumpur Railway Station 28 min · 2.3 km
Underground
Bukit Bintang 23 min · 1.9 km
Merdeka 24 min · 2 km

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Check Rates

Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

A full breakfast is served at the price of MYR 89.0 per person.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

English, Chinese, Malay, Tamil

Year renovated:

2007

Number of floors:

Number of rooms:

420

Reviews and Ratings

Insights and feedback shared by past guests

Review summary

Based on recent reviews

Guests consistently praise the spacious and comfortable rooms at the Sheraton Imperial Kuala Lumpur, some even highlighting special touches like rose petals and complimentary cake upon arrival. The hotel's central location allows for convenient access to attractions such as KL Tower and walking distance to KLCC. Many find the breakfast options excellent, with extensive European and Asian choices. Some guests have noted that the furniture appears dated and the carpets have stains.

Review score

Based on 5 verified reviews

7.7 /10

Very good

100%

Recommend

Cleanliness

8.8/10

Location

8.8/10

Value for money

8.2/10

Facilities

8.4/10

Pros

Spacious room

Comfortable beds

Helpful staff

In-room dining

Executive lounge

Cons

Non-working bathtub

Poor water flow

Marketa from Czech Republic

Business traveller

1 king bed city view room

3 nights in November 2025

Reviewed: January 12, 2026

6/10

Dated and OVERPRICED

stained carpet old furniture

the LOCATION suited my travel needs.

i found the room to appear dated. the furniture looked old, and I noticed several stains on the carpet. the bathroom fixtures also seemed worn, and the showerhead leaked constantly. it was disappointing to see a lack of attention to detail in maintaining the hotel.

0 Helpful

Marina from Germany

Couple

1 King Bed City View Room

3 nights in November 2025

Reviewed: December 16, 2025

9.0/10

Awesome Staycation

upgraded room super view lion dance

My room got upgraded, how amazing is that. The window view was super, I loved the experience. The Lion Dance performance was great during the Chinese Lunar New Year.

The pool looks like a dead zone, sadly.

Rooms

9/10

The room was spacious and confortable, I liked the king size bed. The city lights at night added a calming touch to the room. The view of Merdeka 118 was amazing.

Service

10/10

The breakfast buffet had great options, including Indian, Chinese, and European dishes. The Club Lounge staff are professional and friendly, I loved the service here. The staff are warm, cute and ready to help.

Facilities

8/10

The hotel has a nice swimming pool, this a nice thing. The architecture at the lobby looks very grand. The business center is convenient for travelers, this is amazing. The gym has modern equipment for workouts.

0 Helpful

Martin from Germany

Single

1 King Bed City View Club Lounge Access Room

4 nights in November 2025

Reviewed: December 11, 2025

9.0/10

city sanctuary

convenient location attentive staff refreshing escape

the hotel's location is convenient i found it easy to access many attractions the staff were attentive and helpful throughout my stay i particularly enjoyed the breakfast selection with a variety of local and international options the swimming pool area provided a refreshing escape with comfortable loungers

the gym equipment felt slightly outdated it could benefit from some modernization

Rooms

9/10

my room on the 32nd floor offered a lovely city view, especially lovely at night when the city lights twinkled it featured a king size bed ensuring restful sleep and the bathroom was equipped with a rainfall shower

Facilities

9/10

the hotel has a club lounge providing amazing views it offered delicious food and complimentary drinks throughout the day the pool area included clean comfy beds it offered a relaxing spot to unwind

Dining

9/10

breakfast had a very large selection of options catering to various tastes i especially enjoyed the local dishes available the restaurant staff are very friendly and helpful always ensuring a pleasant experience

Service

9/10

the staff welcomed me very politely upon arrival they were always ready to assist with any questions or requests the check in and check out processes were smooth and seamless reflecting their professionalism

0 Helpful

Sabrina from Germany

Single

1 King Bed City View Room

3 nights in November 2025

Reviewed: December 05, 2025

6/10

limited variety missed housekeeping

The breakfast selection was okay, though it did not meet my expectations. I expected more variety. The housekeeping also missed a day. My room was not cleaned one day despite me requesting it. This was inconvenient. The staff should improve the planning and stick to the schedule.

0 Helpful

Martin from Germany

Business traveller

1 King Bed City View Room

3 nights in October 2025

Reviewed: November 08, 2025

8.5/10

great hotel, great experience

fast check-in helpful staff big room

check in was fast. i was there for business. the staff was helpful and friendly. the room had a king bed with city view. it included amenities and a closet for clothes. the room was big and clean.

Service

9/10

the staff was always ready to assist with a smile. they provided fast service at the front desk. housekeeping was efficient and ensured my room was super clean and cozy.

Location

8/10

the hotel is in a central area with access to transport. a nearby mall offered a variety of shopping and dining options. the location allowed to visit many attractions.

0 Helpful

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